LineShield
Insurance Protection

Your parcel protection coverage starts the very minute your parcel is picked up by our Courier until delivered to the receiver.

SMS To Shipper

You will be notified via SMS notification on the same day once your parcel is delivered to your receiver.

Guaranteed Claim

Your claim is guaranteed by our International Insurer. To speed up your claims please ensure that you have submitted complete supporting documents/

Line Shield Package Product Type Protection Coverage Range on Value Shipment Retail Price (includes 6% SST)
LSP 1.0 Up to RM1,000 RM5
LSP 2.0 Up to RM2,000 RM10
LSP 3.0 Up to RM3,000 RM15
LSP 4.0 Up to RM4,000 RM20
LSP 5.0 Up to RM5,000 RM30
LSP 5Plus From RM5,001 to RM10,000 RM40



1. Protection

Your parcel protection coverage starts the very minute your parcel is picked up by our Courier until delivered to the receiver.

2. SMS Notification

You will be notified via SMS notification on the same day once your parcel is delivered to your receiver.

3. Guaranteed Claims

Your claims are guaranteed by our International Insurer, Zurich General Insurance Malaysia Berhad.

4. High Value Shipment

Special Attention: Highly attractive/Target Goods are allowed and covered up to a maximum of RM10,000. In the event of claim for value shipment up to RM4,000 the standard deductible or excess of RM200 applies. However, for value shipment above RM4,000 to RM10,000 claimant is subject to a deductible or excess of 5% on the amount claimed.

5. Compensation

All compensation is subject to an excess or deductible of RM200 for each and every loss. Compensation will be paid within 14 working days from the date of receipt of all supporting and valid documentation.

6. Claim Submission Portal

Damage or Loss shipment can now be reported easily through Line Shield web portal under Claim submission webpage to us.

7. FREE Registration

You would need to be a Line Clear Express registered Account Holder in order to sign up with Line Shield and enjoy this facility. For REGISTRATION visit us at www.lineclearexpress.com